Leveraging Partnerships to Boost Conversion Rates through an Agent Support Team

In this presentation from the International Student Recruitment & Marketing Summit 2017 Danica Van de Velde, Performance and Standards Manager, Agent Support Team at the University of Western Australia explores:

How focusing on quality over quantity and having a fast turn around significantly improves on conversion rates
Using communication and relationship building methods to improve on agency efficiency
Placing KPI’s on agents to incentivise higher quality applicants and improved conversion rates

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